At an AWAI Boot Camp, I was chatting with Michael Masterson before we were to give a presentation together.
He complained that many copywriters whose work he critiqued seemed to focus on the obvious benefits of the product and missed the subtler benefits, especially for business opportunity and self-development products.
“People, especially as the years pass, don’t just care about becoming a millionaire or making six figures,” he said.
What they are after most, said MM, is a certain kind of lifestyle, and living that life on their own terms. Money for them is mostly a means to that end.
I am convinced he is right, and marketers who simplistically trumpet “get rich” in their ads could be reaching their prospects on a deeper and more powerful level.
I saw this principle in action in a series of TV commercials for ITT Tech, an institute offering career training for adults.
In the old days, these career training ads implied, within the limits of the law, that if you took their program, you’d make a lot of money.
One of my clients in this field back then ran an ad featuring a student standing proudly next to his new Jaguar.
What the copy failed to mention is that he bought the Jaguar with money he won in a personal injury suit after he was hurt in an auto accident, not with money he earned as a result of his training.
Anyway, the new ITT Tech ads feature interviews with students who graduated their training and are now gainfully employed. But they don’t talk about money.
One of the men talks about how proud his kids are to see him put on a suit and tie and go to work every day (presumably, he had a blue collar job or was unemployed beforehand).
Another graduate whose company sent him on several business trips overseas talked about how he loved to travel, try new foods, see different cultures, and meet new people on the job.
He said nothing about money. His mother also spoke in the commercial, saying how proud she was of her son.
I have coined a name for this type of marketing. I call it “lifestyle promotion”.
A lifestyle promotion works like this: you figure out the lifestyle your target prospects would like to have. Then you write the promotion to show how your product helps them achieve this lifestyle.
Lifestyle promotions can be written for almost any product and any market. But I find lifestyle promotions work best with “lifestyle products”.
A lifestyle product is a product that is “reverse engineered”. You start with the lifestyle desired by your market. Then design a product that delivers this lifestyle to the buyer.
A good example is that odd exercise machine you see advertised claiming that it can get you fit in only 4 minutes a day.
The machine looks something like Santa’s sleigh. It costs $14,615. And the company has been selling them since 1990.
I believe the success of the ROM Cross Trainer is that it is a classic lifestyle product.
Think about the market for exercise products today, especially upper middle class people earning six-figure incomes, who I am guessing—at a $14,615 purchase price—are the target audience.
To begin with, they want to look and feel better, tone their body, and get lean.
They are told by doctors and trainers to exercise at least 20 to 30 minutes a day—and in some cases an hour a day—anywhere from 3 to 7 days a week.
The most common complaint you hear: “I don’t have time to exercise!” They don’t have time to go for a swim or to take a half-hour walk or a half hour bike ride or to go to the gym two or three times a week.
So the ROM 4-Minute Cross Trainer is the perfect fitness solution for their busy lifestyle: you can get all the exercise you need—a complete work-out—in just 4 minutes a day!
Many upper-middle-class consumers have more money than time. Say your time as an executive or entrepreneur is worth $100 an hour.
If the ROM Cross Trainer cuts their exercise time by 5 hours a week, it will pay for itself in less than 8 months—making it a good investment instead of an expense.
Instead of taking 2 hours out of your day to train at the gym, your daily exercise routine is over in less than 5 minutes—without leaving your home or office.
Instead of going to work out at night, you can get home at a reasonable hour, and have dinner with your spouse and kids.
The reason I think lifestyle promotions work is that you are starting with the prospect, not with the product.
You write the promotion first, creating copy you are confident will sell like gangbusters.
Then you design a product to deliver on all the promises you incorporated into your copy.
This is a smarter way of marketing than the conventional method, which is to create a product, and then to write copy that tries to convince people to buy it.
MP, a copywriter, tells the story of how he was hired to write a direct mail package to sell a book on decorating.
As MP tells it, when he handed in his copy, the marketing director told him, “It’s great copy, but the book doesn’t fit what you’ve written.”
MP replied: “It should.” He swears the publisher had the author rewrite the book to fit his promotion, and that it was a big success.
Action step: think about the lifestyle your target prospects desperately desire. Write a promotion that offers this life to them. Then create a product that delivers on the promises in your copy.
Bob Bly is the author of “World’s Best Copywriting Secrets” and has written copy for more than 100 companies including IBM, Boardroom, Medical Economics and AT&T. He is the author of more than 75 books and a columnist for Target Marketing, Early To Rise and The Writer. McGraw-Hill calls him “America’s top copywriter”.




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