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Tuesday, 02 Dec 2008
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How
To Increase Your Profits By Reading Your Prospect’s Mind
by
Jonathan Mizel
Imagine being able
to read the mind of a prospect visiting your website.
You could listen to the conversation already going on in their
head, giving you valuable insight to what emotions and thoughts
relate to their buying decision.
This is pretty powerful information to be privy to while someone
is considering becoming your customer. It allows you to sell
a greater percentage of products and services by discovering:
- What they are looking for
- Their true passions and desires
- What fears keep them up at night
- The exact keywords and phrases going through their mind
With this information, you can craft a sales letter speaking
to them in a language they understand, and when you speak to
a prospect in their language, you dramatically increase your
conversion rate and profits.
You don't need to be a psychic to read their mind!
You don't need secret psychic powers to figure out what they
are thinking. And you don't need to guess what they really want.
All you need to do is...ASK!
In this article, we'll reveal 2 ways to get your visitors to
tell you what they want, in their own words (this is important).
And we'll show you how to turn this knowledge into profit.
In fact, use this technique and you'll gain an unfair advantage
over all your customers. Learn what to say to them (the words
and phrases) to make them buy more often, all while enhancing
their experience and building loyalty.
Method #1: Just Ask
We learned this trick from Declan Dunn back in 1996, and it
immediately doubled our sales to over $30,000 a month. We've
used it time and time again with clients, associates, and friends,
and it works every time.
The best part is you can implement it quickly, in just a few
minutes. All you have to do is add a form or pop-up to your
site like this:

This little box
is effective at getting the prospect to reveal what they are
looking for at your site. People will tell you (in their own
words) exactly which keywords and phrases they think about.
If you pay attention, this reveals how to best sell to them.
If you are promoting a marketing product, the copy reads: What
are your top three marketing goals?
If you are selling a weight loss product, the copy reads: What
are your top three weight loss goals?
If you are selling real-estate, the copy reads: What
are the top three qualities you look for in a real-estate agent?
Since fear is a proven motivator, you can also reposition this
to discover people's obstacles, as opposed to their passions,
by saying:
What are the top three <fill in the blank> challenges
you face?
If you are selling legal services, the copy reads: What
are the top three legal challenges you face?
If you are promoting an MLM, the copy reads: What are
the top three MLM challenges you face?
To see what this looks like in real-life, check
this out.
The code to make the basic form, the pop-up, and the JavaScript
command, are on the page. Or, if you own Amazing
Pop-Ups, you can you can create your own custom version
with an exit pop-up or pop-under.
Whenever someone completes the form, we receive an e-mail with
the information they entered. These are reviewed on a daily
basis to see what people are looking for, but not finding, on
our site.
We learn the exact keywords on their mind, allowing us to position
our ad copy (especially the headline) to highlight those specific
words and phrases. Old sales pros like Tom Hopkins and Brian
Tracy aptly refer to this as "feeding the sales message
back to the prospect in their own words".
Does it work? You bet! In fact if you are looking for the easiest
method to increase your conversion rate, simply adding a few
'trigger' words to your copy can as much as double your response!
Method #2: Add A Search Engine
There's another easy way to read your customer's mind, especially
if you want to discover the words that compel them to take action.
Just add a search engine to your site, either on the page itself,
or as an exit pop-up.
Many webmasters add a search engine to their site to help users
find information, and that's a great idea. However, a huge hidden
benefit is you get to see what your visitors are looking for.
Be sure to leverage this opportunity!
Below are 2 search engines packages you can add to your own
site. These include the 3 most important criteria:
- Ability to limit searches to just your site
- Ability to see what people searched for
- Low cost or free to implement
Check these out:
FreeFind.com:
This is a very easy-to-use search system. All you do is set
up a free account and add the URL for each Web page you want
included in your search results. Then add the search box to
your site. You get a report detailing everything your users
searched for. The downside of FreeFind.com is they put a banner
ad on the results page, which can be distracting to users. Of
course, you can pay a small fee to have it removed.
Fluid
Dynamics: This is a search engine PERL script you add to
your CGI bin. In other words, it runs on your server, not remotely,
and can spider your entire site. Though it’s a bit more
complex to set up and install, it offers incredible functionality,
including the ability to spider only certain pages, a keyword
exclusion list, and much more.
There are other search engines out there, and many are just
fine. The key is not which one you use, but what you do with
the information you discover.
What You Learn By Using These Techniques
Here are the 3 benefits of learning to read your customer’s
mind:
1. Easily make your ad copy more responsive:
The fact is, if you know which trigger words are compelling
to your prospect, you can use them in your ad copy to literally
hypnotize them into purchasing. This is a very powerful technique,
so please don’t abuse it!
2. Learn new hot button keywords and phrases
your prospects use but you might not: We were testing the viability
of a new product recently and decided to try this process to
see if we were missing any words or phrases. The results revealed
three of the five top words weren’t even on our list.
Yet this was a source of thousands of low cost, high inventory
words on Overture.com, the largest pay-per-click search engine
on the Internet.
3. Discover new product ideas: If you see
people searching for, or saying the same thing over and over
again, all desiring the same pleasure, or looking to move away
from the same pain, consider it a request to develop a product
fulfilling those wants and needs. This is quite possibly the
best market research you can develop because it’s simple,
honest, spontaneous, and anonymous.
Don't Go Overboard And Remember To Sell!
These techniques are great but it's possible to get carried
away. We've seen site owners go into survey mode for years at
a time, getting carried away with testing and the 'data' they
collect, forgetting why they do it in the first place.
Your goal is to figure out what works quickly, then roll it
out on a big scale through pay-per-click search engines and
no-risk, revenue share (affiliate) programs. Get the information
you need to immediately impact your marketing, and then execute.
You should be able to get a good idea of trigger words, keywords,
and keyword phrases with 50–100 responses or 200–400
searches. When we use this technique, patterns emerge quickly,
telling us if we are on-track with our offer and positioning.
Conclusion
As always, you need to test this for your site and your prospects.
You may need to change the wording to fit your specific niche
or target market. You may want to add a privacy notice if the
questions are sensitive to help people feel more comfortable
and highlight the fact they are anonymous.
Understanding what people want, in their own words, is a bit
like being able to read their mind. This remains a great 'hypnotic'
marketing principle of our time, and the advantage it gives
you is immense.
Use this technique sparingly, but competently, and we guarantee
you will profit from it.
Jonathan
Mizel is a well-known and respected Internet Marketing expert,
and is often found advising well known companies such as Microsoft,
Intel, and American Express. Jonathan's main product is the
Online Marketing Letter. His previous products, including the
Amazing Pop-Ups Course and Software, Marketing Rollout Course,
How To Profit With Google Adwords Course, Marketing Brain-Dump
Course, Test and Track Course, and Millionaire Marketing Course
have all been rolled into the Online
Marketing Letter subscription site.

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