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Wednesday, 20 Aug 2008
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eBay
Beginner Tips Part 3: Getting Started Selling On eBay
by
Sidney Johnston
The
pieces of the Net auction business puzzle are falling into place.
But to get a full sense of the "big picture", you need one
more important piece—the
SALES TRANSACTION (the actual income producer).
The
Sales Transaction
A
sales transaction is simply an exchange. Your buyer
gives you her money and you give her the solid gold widget she
just bought. Somehow that treasure (i.e., product) has to get
from you to your buyer.
So
you need to...
1)
Accept payment.
2) Package and ship.
But
before you do either of those, you need to figure out a way
to keep records of WHO bought WHAT.
If
you are like most folks, you will begin by just selling an item
or two. And those first auctions are so darned exciting and
interesting that you won't forget them—especially
the sales that happened overnight while you were sleeping! (Talk
about a hassle-free business!)
And
if you stay small in scope, you won't have any problems handling
a few items, here and there. Details about each item will be
easy to remember.
But
that won't last...after you catch "Auction Fever".
As you become more involved and grow your Net auction business,
you will start creating problems for yourself if you don't have
some sort of a SYSTEM.
Be
organized, right from the beginning. Develop an effective record-keeping
system.
The
minimum information that you need to record is...
*
Name and contact information of your buyer
*
Description of what they bought
*
How they paid and how much
*
How and when you shipped their goodies, including tracking numbers
or insurance information, if appropriate
*
Dates of everything
With
an organized system, you can keep track of your business and
respond intelligently to inquiries about your products and/or
sales. And when it's tax time, it's easy to fill in the required
spaces on those government forms.
Make
Your Net Auction Sell! provides more details on how to "stay-on-top"
of your Net auction business and make it as streamlined as possible.
When
you first begin, you may decide to keep your listings very simple.
As you gain experience, your content will reflect your growing
awareness of your market and what they want. Potential
customers will be able to identify themselves in your listing.
OK.
With that in mind (and on the ledger), let's continue with the
other parts of the SALES TRANSACTION...
Before
you list your item at an auction site, you need to figure out
what you will charge for shipping and handling.
There
are only two choices...
1)
Either the buyer pays the actual amount of the shipping,
or
2) She pays a set amount that is predetermined by you.
The
predetermined amount is how many auction sellers are able to
set their prices so low. They start an auction at one cent but
charge a flat fee of $5 for shipping and handling.
It
may only cost a fraction of that amount to mail. If the item
sells for a lower-than-expected price, there is some cushion
built into the transaction. If the opposite happens, the extra
money is profit in the seller's pocket.
Always
pay close attention to shipping and handling when you are researching
auction listings. Keep track of the different rates
for items in your category. This will help you to decide your
own shipping fee structure.
OK.
The auction is over. Your item sold. The auction site contacts
you confirming the sale and provides you with the e-mail address
of your buyer.
Now
it's your job to follow up with the customer.
In an e-mail, remind him of what he bought from you, the final
sale price and the shipping and handling charge.
And
specify how you accept PAYMENT.
When
Net auctions first began, almost every item was paid for with
checks or money orders. Today, this is no longer the case. Almost
every item is paid through online payment. We recommend
this option for its convenience.
The
best known and most widely used is PayPal,
but there are many other choices. Some auction sites have their
own payment systems.
The
one thing you never want to do is ask for cash! It's
still perceived as a security risk by many people and could
turn off potential buyers.
Next
step in the sales transaction? You receive payment from your
buyer—thus
fulfilling his part of the exchange. Now, it's your turn. And
that means...
Shipping
and Handling
Although
not as exciting as other parts of the auction game, shipping
is another critical factor in your success. If your
buyer receives his box with grandmother's prize tea cups and
if it rattles when he picks it up, he's not going to be happy.
However,
packing really isn't all that difficult once you understand
how to ensure safe delivery. Initially, it might change your
lifestyle a bit...as you become a "box fanatic" and
a recycling champion. :-)
You
have several options for your mailing service, such as the Post
Office, UPS or FedEx. The last two are be a bit more expensive.
But if you are sending parcels internationally, they are the
service of choice.
There
are even companies who will pack items for you and guarantee
safe delivery. This is your best option for larger, more expensive
items.
Your
second and ongoing consideration will be how to find the cheapest
sources for packing materials. One of the keys to consistent
auction profits is to always be aware of that bottom line.
Keep
costs/expenditures as low as possible. If you are selling in
large amounts, a 20% reduction in your packing materials will
mean significant dollars in your bank account.
Identify
free or cheap sources of packing materials. More importantly,
do some detective work and locate your own suppliers, online
and offline. Do you have a local box or bubble wrap producer
or a paper company?
A
reliable supplier will create ever-more independence—and
will let you drive past a dumpster without stopping. ;-)
And
there you have it. A "bird's eye view" of a Net auction
business—a
business that is perfectly suited to ANYONE. You don't need
a multi-million dollar ad budget, a staff of 50 and a Search
Engine specialist working full time to succeed.
All
you need are the resources and skills that you ALREADY have
and some solid information. With that you can be speeding
down the road to financial independence
Net auction business is e-commerce at its most colorful glory.
It is the marketplace in its purest form—an exciting mix
of all kinds of unique merchandise, fascinating auction listings,
dynamic pricing, direct supply/demand outcomes and open communication
between buyer and seller.
Most
of us are familiar with quiet, unassuming offline stores, that
pride themselves on uniformity. Have you ever noticed that you
can go into any chain store, no matter where it is located,
and everything is presented in the same way? If you know where
the socks are in Omaha, you know exactly where they are in Seattle.
That's
reassuring to the customer but a trifle...boring.
The
Internet has often been compared to the Wild, Wild West. In
many ways, that is an appropriate comparison. In Net auctions,
you can allow your creativity and personality to run wild! Or
you can be cautious and stay with one type of product in one
type of category.
YOU
decide how you want to develop YOUR business.
And
you have do-able options. If your treasures don't sell well
on one particular auction site, you are not stuck. Just try
another site. There are lots available, eagerly waiting for
your registration.
How
quickly can you expect major success?
The
answer, of course, is...
...there is no answer.
Each
person is so different, with varying degrees of determination,
persistence and abilities. What IS certain is that your learning
curve will be much, MUCH shorter if you follow the guidance
and use the resources of Make
Your Net Auction Sell! The pages of MYNAS! include dozens
of strategies and ideas that will increase your earnings immediately.
There are even examples of what NOT to do (often we learn more
from mistakes than successes).
You
can also take a peek at some successful sellers who are encouraging
role models...
*
Alan Probst, a catcher for the NY Mets AAA team, is proof that
you CAN hold down a job and still succeed in auctions.
*
Richard involves his entire family in the auction business.
*
The Youngs have an online business that grew out of their own
needs. They sell mailing supplies to auction sellers.
*
And, as a final example, there's Wendy who had to scrounge for
change on the floor of her car, just to cross a toll bridge—until
she discovered auctions.
Click
here to learn more about this truly outstanding book. NOTE:
Make Your Net Auction Sell! is now FREE!
Auctions
are in their infancy. There are so many directions in which
they can go. For example, one possible direction is towards
store-front auctions, where the seller can have catalogs and
an actual Internet retail site.
There
are constantly evolving new tools, creative products and ways
to promote your business.
No
one can possibly foresee where this trend is going. But...one
thing is definite. Internet auctions are here to stay. They
are, in fact, mushrooming madly in every direction.
Net
auctions are one of the most exciting, lucrative, challenging,
ever-changing games of the century. Make Your Net Auction Sell!
gives you the confidence to JUMP in and PLAY the game successfully.
Where
you go with Net auction is entirely up to you. One thing is
for sure...
...whatever
you want from auctions, you can get.
Money,
fun, the thrill of the chase, time with your family, financing
your hobby, whatever...
...it's
YOURS!
All
you have to do is reach out and TAKE it.
Sydney
Johnston's Make Your Net Auction Sell! (MYNAS!) outlines other
powerful features and benefits of a Net auction business. This
outstanding book gives you the "big picture" so that
you can easily see YOURSELF in that "picture". This
eBook sold thousands of copies at $30.00 each. It is now FREE!
CLICK HERE
to download your copy and learn to sell on eBay.

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